While most providers offer “up to” speeds which are affected by the amount of people in the area using the internet at the same time, as well as the infrastructure and equipment that their network is built on, Hammer Fiber offers internet at the speed of you. What does that mean? That means, we offer the bandwidth that you need, at the speed you need, at the moment you need it.
First, we employ a technology that revolutionizes the way your data is delivered. Our network is monitored 24 hours a day, 7 days a week, 365 days a year. When we see that you need bandwidth for whatever reason, whether it be reading an Email, downloading a movie, making a phone call, or posting to Facebook, we deliver it. You always get the bandwidth you need at the moment you need it.
Second, we limit the number of subscribers in an area, ensuring we are never oversold or over capacity, so that our customers are never under serviced. Our goal is simple, to supply our customer with the best experience possible.
The number of connected devices has more than doubled in the last 3 years alone. Combine that with the FCC’s Open Internet policies which were adopted on February 26th, 2015, and one thing can be assured, there is going to be a dramatic increase in the need for more bandwidth. Can your current provider accommodate your needs now or in the future? Sure they may be able to offer high speed internet, but as more customers connect and more and more devices come online, the amount of data they can transfer to each customer diminishes, especially those that use outdated copper infrastructure to transmit their data. Now is the time to go FASTER.
Until the FCC’s open internet policies were adopted, many providers would prioritize certain applications/ services over others, the new regulations no longer allow that. Every application, and service must be given the same treatment. Applications can no longer be “throttled” or their bandwidth reassigned. What will inevitably occur is that during peak hours, data transfer rates will slow. Lag will occur. Movies will buffer. And uploads will fail. We’ve experienced that, and we’re sure you have too. So we deployed the highest quality and newest technologies, on a fiber optic backbone and limited the number of subscribers so that even at peak hours, they’ll be no lag, no buffer and no upload failures. We believe that you should be able to enjoy everything that the internet has to offer without the wait.
Portions of the Hammer Fiber network are delivered wirelessly through a revolutionary new wireless technology. For those customers connected via a wireless connection, the installation process is a bit different than the cable companies. When our technician arrives at your home he or she will perform a Quality of Service test from our local service location to your residence. As long as the test results indicate that we can offer the service levels we demand from ourselves, so that you can enjoy the Hammer Fiber platform as intended, our installers will begin. Our installer will place a small receiver on your residence, and bring the service into your home to the desired location(s). The entire process typically takes less than an hour and a half.
Thanks to 99.99% reliability, we doubt you will ever have a reason to call, but just in case, we have 24/7 technical troubleshooting assistance available to ensure that in the unlikely event there is an interruption in your service, that you are back up and running as quickly as possible. Our professional staff of customer service representatives is also available to answer any of your other questions, including billing and service inquiries, Monday through Friday 9:00 am to 5:00 pm EST.